Elevate Your Bathroom with B4 Bathrooms

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Post:  B4 Bathrooms, Redburn House, Redburn Road, NEWCASTLE UPON TYNE, , NE5 1NB, GB

Telephone:  01916494308

Email:  b4bathrooms@hotmail.com

What information we collect, use, and why

·  Names and contact details.

·  Addresses

·  Purchase or account history

·  Payment details (including card or bank information for transfers and direct debits)

·  Information relating to compliments or complaints.

·  Names and contact details.

·  Addresses

·  Purchase history

·  Account information, including registration details.

·  Information used for security purposes.

 Names and contact details.

·  Addresses

·  Marketing preferences

·  Location data

·  Recorded images, such as photos or videos.

·  Records of consent, where appropriate

·  Name

·  Contact information

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. Your right of access - You have the right to ask us for copies of your personal information. 

·  Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. 

·  Your right to erasure - You have the right to ask us to delete your personal information. 

·  Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.

·  Your right to object to processing - You have the right to object to the processing of your personal data. 

·  Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you. 

·  Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

·  Consent - we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·  Contract – we must collect or use the information so we can enter into or carry out a contract with you. All your data protection rights may apply except the right to object.

·  Legal obligation – we must collect or use your information so we can comply with the law. All your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

·  Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·  Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

·  Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

·  Consent - we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·  Contract – we must collect or use the information so we can enter into or carry out a contract with you. All your data protection rights may apply except the right to object.

·  Legal obligation – we must collect or use your information so we can comply with the law. All your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for legal requirements are:

·  Consent - we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·  Contract – we must collect or use the information so we can enter or carry out a contract with you. All your data protection rights may apply except the right to object.

·  Legal obligation – we must collect or use your information so we can comply with the law. All your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

·  Consent - we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·  Contract – we must collect or use the information so we can enter or carry out a contract with you. All your data protection rights may apply except the right to object.

·  Legal obligation – we must collect or use your information so we can comply with the law. All your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

·   

Where we get personal information from

·  Directly from you

How long we keep information.

We will hold your data for a maximum of 3 years in which this will no longer be needed.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

Last updated 05.11.2025